Application Monitoring
Through application monitoring, we ensure that the operations and support services related to the business critical applications are handled effectively from an end-user perspective.Application Support Services
- Setup of Service Desk to support users of the application for incidents, problems and service requests
- Configuration Management
- SLA Monitoring & Management across all vendors
Application Operations
- EOD operations
- Batch process automation
- Generating reports & distribution
- Daily backup of the database
- Shutting down & re-starting services
- Purge and archival of data
Application related Consulting
- Capacity Planning
- Migration Strategy
- Enterprise Architecture design
- New platforms & technology upgrades for the Enterprise
Benefits
- Allows the IT team to focus on strategic initiatives
- Higher application availability
- SLAs delivered at the business service level
@ Vitage