Infrastructure Management
Manage complete IT infrastructure using onsite, remote or hybrid services.
Service encompasses of 24x7 management of desktops, laptops, printers and operating systems, office automation applications and IMAC requests; and technical support services for end users.
The services covered in this are:
- Enterprise Help Desk Services
- Centralized Desktop Management
- Asset Management
- Remote Desktop Control and Support
- Desktop Standardization & Imaging Services
- Patch Management
- Roll Out Services
- Migration Services
- Vendor Management
Benefits
- Reduce support costs
- Enhanced system availability & end-user productivity