Applications
• Business Applications
• Application Support
• Business Intelligence & Analytics
IT Infrastructure
• Networking
• Security
• Enterprise Computing
• End User Computing
• Infrastructure Software
• Systems Integration
Technology
• PACS & Image Management Solution
• Data Leak Prevention
• Packet Analyser
• Smart Card Solutions
• Wi-Fi Tags & RFID
Services
• Planning & Consulting
  • IT Consulting & Security Audit
  • Solutions Architecting
  • IT Audit
  • Capacity Planning
• IT Management
  • Infrastructure Management
  • Security Management
  • Systems Administration
  • Resource Augmentation
  • Operations Management
  • Application Monitoring
  • Remote Management
  • Shared Services
• Hosting
  • Co Location Services
  • Shared/Dedicated
  • Cloud Computing
  • Shared Disaster Recovery
• Asset Management
• Process Management
• Outsourcing
• Capex to Opex

Security Management

Ensures availability of the Network & Security devices (like routers, network switches, firewall etc) so that business users can transact in a secure manner using the network without any disruption of service.

The services include:

- Proactive Availability Monitoring of WAN Link, Ethernet Link, Network & Security Devices

- Fault Management

• Analysis of monitoring data
• Secure access to device for trouble-shooting
• L3 experts for problem analysis
• Creation of Known Error DataBase (KEDB)

- Capacity Planning - Monitoring of the network device thresholds, analysis of the data and recommending appropriate changes in enhancing capacity of resources

- Performance Tuning

• Fine tuning of device configurations to optimize device performance
• Monitoring of traffic & analysis
• Identification of bottlenecks & rectification
• Configuration checks

Benefits

• High Network availability
• Problem Management process to reduce recurrence of a problem
• Improvement of network performance
• Compliance to defined policies

@ Vitage