Better management of the Enterprise Applications can mean improved performance for the business and a direct impact on efficiency of operations. This also provides the enterprise with the ability to resolve failures and performance bottlenecks quickly.
Our Application Management Services allows companies the flexibility to outsource the operational management and support of the Application either through onsite or remote management, without compromising on the security and control of the IT environment.
Our services also provides you with proactive management of the Application through application specific monitoring tools and a customized support process that will ensures that your applications are available for all your critical business requirements.
The Application Management Services offered by Vitage include :
- Application Monitoring & Management
- Proactive Monitoring, Management and optimization of application
- Database administration, maintenance and fine tuning
- Operational Services
- Handling EOD/EOM operations
- Batch process automation
- Generation of reports & distribution
- Daily backup of the database
- Shutting down & re-starting services
- Purge and archival of data
- Support Services
- Setup of Service Desk to support users of the application
- Configuration Management
- SLA Monitoring & Management across all vendors
- Consulting Services
- Capacity Planning
- Migration Strategy
- Enterprise Architecture design
- New platforms & technology upgrades for the Enterprise
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